We collect information you voluntarily provide to us when you contact us, request a quote, or book a service. This may include:
We do not collect payment information directly. Any payments processed through third-party platforms (such as Venmo, Zelle, or Square) are handled by those services under their own privacy policies.
We use the information we collect solely to operate and improve our business. Specifically, we use it to:
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
Crystal Clear Detailing may photograph or video your vehicle before, during, and after service for quality assurance and marketing purposes, including use on our website, social media channels, and promotional materials.
We do not photograph license plates, personal items inside the vehicle, or any identifiable personal information. If you prefer that your vehicle not be photographed, please let us know before the start of service and we will honor that request.
To opt out of photography, simply notify us before your appointment begins. No questions asked.
We may run advertising campaigns on Meta platforms (Facebook and Instagram). As part of these campaigns, Meta may use cookies and tracking pixels to show our ads to people who have previously visited our website or match certain audience criteria. This is managed through Meta's advertising tools and subject to Meta's own Privacy Policy.
If you interact with our Facebook or Instagram ads, any information collected through that interaction is governed by Meta's data policies. You can manage your ad preferences at any time through your Facebook or Instagram account settings.
Our website may use basic analytics tools to understand how visitors interact with our site (such as which pages are viewed most frequently). This data is aggregated and anonymized and is not linked to any individual user.
We do not use cookies to track personal behavior beyond standard site analytics. You can disable cookies in your browser settings at any time without affecting your ability to use our services.
Customer information is stored in secure, access-controlled tools used for business operations (such as scheduling apps, Google Workspace, or similar platforms). We take reasonable precautions to protect your information from unauthorized access, loss, or misuse.
However, no method of data transmission or storage is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.
We do not share your personal information with outside parties except in the following limited circumstances:
You have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, or request that we delete your information from our records. To make any such request, contact us directly through our website.
We will respond to all reasonable requests within a reasonable timeframe. We will not discriminate against you for exercising any of your privacy rights.
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe a minor has submitted personal information to us, please contact us and we will promptly remove it from our records.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services following any update constitutes your acceptance of the revised policy.
For questions regarding this Privacy Policy, please contact us through our website at crystalcleardetailingtn.com.